CAPELLA PRO TERMS & CONDITIONS / TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing, registering, or using the Capella Pro platform ("Services"), you ("User") agree to be bound by these Terms & Conditions ("Agreement").

If you do not agree, you must stop using the Services immediately.

2. ELIGIBILITY

You must:

• Be at least 18 years old
• Have legal authority to enter into a binding contract
• Not be barred from receiving services under applicable law

3. ACCOUNT REGISTRATION

Users must provide:

• Accurate information
• Up-to-date email
• Secure password

You are responsible for:

• Maintaining account security
• All actions performed under your account

Capella Pro is not liable for unauthorized access resulting from your failure to secure credentials.

4. LICENSE GRANT

Capella Pro grants the User a non-exclusive, revocable, non-transferable license to access and use the Services strictly in accordance with this Agreement.

5. PROHIBITED ACTIVITIES

Users may not:

• Reverse engineer, copy, or modify the Services
• Attempt unauthorized access
• Upload malicious code
• Use the platform for illegal activities
• Interfere with Service performance
• Resell or sublicense the platform
• Abuse AI systems
• Perform automated scraping or data harvesting

Violation may result in:

• Immediate account termination
• Legal action
• Damages recovery

6. USER CONTENT

Users retain ownership of all data created:

• Notes
• Tasks
• Calendar events
• Clients
• Files
• Documents
• Finance entries

By using Capella Pro, you grant us a limited license to process this data solely to provide the Services.

Capella Pro does not claim ownership of your content.

7. INTELLECTUAL PROPERTY

All intellectual property of the platform, including:

• Software
• UI/UX
• Design
• Algorithms
• AI models
• Documentation
• Trademarks

remains the exclusive property of Capella Pro.

Unauthorized use is strictly prohibited.

8. AI USAGE

AI features are provided "as-is" and may:

• Generate inaccurate results
• Produce summaries or suggestions that require review
• Not be relied upon for legal, financial, or medical decisions

Users accept full responsibility for outcomes derived from AI recommendations.

9. BILLING & SUBSCRIPTIONS

• Fees are charged in accordance with your selected plan
• Subscriptions auto-renew
• Users must cancel before renewal to avoid charges
• Prices may change with notice

All billing disputes must be raised within 30 days.

10. REFUNDS

Refund eligibility is covered under the Refund Policy (document 9).

Capella Pro may refuse refunds in cases of:

• Misuse
• Abuse
• Extensive usage within trial periods

11. SERVICE AVAILABILITY

Capella Pro will make commercially reasonable efforts to:

• Maintain uptime
• Provide consistent performance

However, we do not guarantee:

• Uninterrupted service
• Error-free operation
• Absence of downtime

See SLA for enterprise commitments.

12. TERMINATION

Capella Pro may terminate access if:

• User violates terms
• Illegal or abusive behavior occurs
• Required by law
• Security risks arise

Upon termination:

• Access is revoked
• Data may be deleted after 90 days

13. DISCLAIMER OF WARRANTIES

The Services are provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied.

Capella Pro disclaims all implied warranties, including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Capella Pro is NOT liable for:

• Loss of data
• Loss of business or profits
• Indirect or consequential damages
• AI-generated inaccuracies

Our total liability does not exceed the amount paid by the User in the past 12 months.

15. INDEMNIFICATION

Users agree to indemnify and hold harmless Capella Pro against claims arising from:

• Misuse of the platform
• Violation of laws
• Breach of these terms

16. GOVERNING LAW

This Agreement is governed by neutral international commercial principles.

17. DISPUTE RESOLUTION

In the event of any dispute arising from these Terms or your use of the Services, both parties agree to first attempt resolution through good-faith negotiation.

If a dispute cannot be resolved within 30 days, either party may pursue resolution through binding arbitration or mediation, as mutually agreed.

Nothing in this section prevents either party from seeking injunctive relief in cases of intellectual property infringement or unauthorized access.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Capella Pro regarding your use of the Services.

This Agreement supersedes all prior agreements, understandings, or communications, whether written or oral.

20. CHANGES TO TERMS

Capella Pro may update terms at any time. Continued use constitutes acceptance.

21. CONTACT

📧 legal@capellapro.co